Obtaining a Total Quality Auditor Mindset

Field: Auditing | Delivery Method: Self Study | CPE Hours: 1.0

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Learn how to apply Total Quality Management (TQM) concepts to become Total Quality AUDITORS. Amanda "Jo" Erven's Total Quality Auditing® approach – or TQA – concept was born based on her research of the successful TQM movement.

It is a simple concept, that starts with one idea: Internal Audit functions should complement their traditional, required activities with an active role in the organization culture itself.

It is all about being a proactive audit function, not a reactive one.

The TQA objective is to change organization culture, leadership, and practices of audit functions. Audit needs to find solutions to problems in different and more effective ways, and in this discussion with Amanda "Jo" Erven you will get a plethora of “ah-ha” moments to help you implement needed change so you become more proactive and provide a higher quality product to management and the board.


Field: Auditing
Delivery Method: Self Study

CPE Hours: 1.0

Format: Video


Your Instructor


Jason Mefford
Jason Mefford

Jason Mefford is a rock star in internal audit, risk management and compliance. He typically works with Chief Audit Executives (CAE), Audit Committee (AC) members, and professionals in audit, risk and compliance with the technical and soft-skills needed to navigate the land mines of organizations. He takes complicated, confusing & hard things, makes them practical, proactive & simple to improve learning and transformation.


He's been a Chief Audit Executive, Chief Risk Officer, Chief Ethics and Compliance Officer, Chief Information Security Officer, Board Member, and has trained and consulted organizations all over the world. He is a thought leader in all things governance, risk and compliance (GRC) and internal audit, and is the recipient of multiple awards including:


  • Rising Star in Corporate Governance from Yale University
  • Rising Star in Corporate Governance Award (Finalist) from Corporate Secretary Magazine
  • Thought Leader of the Year (Finalist) from The National Association of Experts, Writers & Speakers
  • Fellow from the Open Compliance & Ethics Group (OCEG) Think Tank


You can learn more about him at: https://www.jasonmefford.com and join him in the Audit Leader Forum™ at: https://bit.ly/AuditLeader


Course Curriculum


  Obtaining a Total Quality Auditor Mindset
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