Resolving Conflicts at Work

Field: Auditing | Delivery Method: Self Study | CPE Hours: 0.5

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Conflict seems like a dirty word, one most people want to avoid. Unfortunately it is a part of everyday life at work and in our personal lives, so we need to understand it and learn how to deal with conflict.

In this Jamming with Jason Internal Audit Podcast episode I discuss conflict concepts with Ken Cloke from his book: Resolving Conflicts at Work: Ten Strategies for Everyone on the Job.

Ken Cloke is a world-recognized mediator, dialogue facilitator, conflict resolution systems designer, teacher, public speaker, author of numerous books and articles, and a pioneer and leader in the field of mediation and conflict resolution for the last 37 years.

Ken created the Center for Dispute Resolution in Santa Monica, CA, where he has been a mediator, arbitrator, facilitator, coach, consultant and trainer, specializing in communication, collaborative negotiation, dialogue facilitation, and resolving complex multi-party disputes, including thousands of marital, divorce, family, community, grievance and workplace disputes, collective bargaining negotiations, organizational and school conflicts, sexual harassment, discrimination, and public policy disputes; and designing preventative conflict resolution systems for public and private sector organizations.

Get your copy of Ken's book through Amazon at: https://www.amazon.com/Resolving-Conflicts-Work-St...

Learn more and connect with Ken at: https://www.kencloke.com/


Field: Auditing
Delivery Method: Self-Study
CPE Hours: 0.5

Format: Audio


Interviews and discussions (jam sessions) relevant to Chief Audit Executives and professionals in internal audit, risk management, and compliance. Listen to all of the Jamming with Jason podcast episodes at: https://jasonmefford.com/jammingwithjason/


Your Instructor


Jason Mefford
Jason Mefford

Jason Mefford is a rock star in internal audit, risk management and compliance. He typically works with Chief Audit Executives (CAE), Audit Committee (AC) members, and professionals in audit, risk and compliance with the technical and soft-skills needed to navigate the land mines of organizations. He takes complicated, confusing & hard things, makes them practical, proactive & simple to improve learning and transformation.


He's been a Chief Audit Executive, Chief Risk Officer, Chief Ethics and Compliance Officer, Chief Information Security Officer, Board Member, and has trained and consulted organizations all over the world. He is a thought leader in all things governance, risk and compliance (GRC) and internal audit, and is the recipient of multiple awards including:


  • Rising Star in Corporate Governance from Yale University
  • Rising Star in Corporate Governance Award (Finalist) from Corporate Secretary Magazine
  • Thought Leader of the Year (Finalist) from The National Association of Experts, Writers & Speakers
  • Fellow from the Open Compliance & Ethics Group (OCEG) Think Tank


You can learn more about him at: https://www.jasonmefford.com and join him in the Audit Leader Forum™ at: https://bit.ly/AuditLeader


Course Curriculum


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