How a Total Quality Mindset Can Help Internal Audit Add Real Value

Learn the six things you need to do to start incorporating Total Quality Auditing in your audit activity. CPE = 1

We are not talking about the buzz word "quality audits" or how to audit Total Quality Management (TQM) processes, but instead how to incorporate TQM principles into the internal audit activity to add real value to our customers.

Just as the TQM principles have changed the manufacturing processes, as proven methods to increase quality of goods and profit in organizations, a TQA mindset will increase the quality of audits and ensure you are meeting customer needs, continuously improving, and positively affecting management and culture. Learn the six things you need to do to start incorporating TQA in your audit activity.

Jason Mefford is joined by Amanda "Jo" Erven, the President and Founder of Audit Consulting Education, LLC a firm specializing in progressive Internal Auditing and management consulting.

You can get a copy of her book: "Total Quality Auditing: How a Total Quality Mindset Can Help Internal Audit Add Real Value" on Amazon or her website:

If you'd like to attend Jo's monthly webcasts on Total Quality Auditing, you can learn more at

Field: Auditing
Delivery Method: Group
CPE Hours: 1.0
Format: Video

Your Instructor

Amanda Jo Erven
Amanda Jo Erven
Amanda “Jo” Erven is the President and Founder of Audit. Consulting. Education. LLC. She is a Certified Public Accountant, a Certified Internal Auditor, and a Certified Fraud Examiner who pushes the envelope of traditional internal auditing; she believes audit should no longer be “reactive” and should focus on “proactive,” value-add activities, melding quality into the organization. Her Total Quality Auditing® approach has helped numerous organizations (locally and globally) succeed.

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