Dealing With Difficult People
How to deal with people who are defensive, have difficult behaviors, or have whining and negative demeanors. CPE=1
As auditors, we often deal with people who are defensive, have difficult behaviors, or have whining and negative demeanors. Wouldn't it be great if we had some tips for how to deal with all three to help make our job's easier?
Jason Mefford is a rock star in internal audit, risk management and compliance. He typically works with Chief Audit Executives and professionals in audit, risk and compliance with the technical and soft-skills needed to navigate the land mines of organizations. He takes complicated, confusing & hard things, makes them practical, proactive & simple to improve learning and transformation.
Jason is a CAE coach, professional speaker, facilitator and podcast host. He serves the internal audit community through his companies Mefford Associates, cRisk Academy, Mefford CIA Review Course, and the Jamming with Jason Podcast.